Atos Medical Spot on Support (SOS)

What is SOS?

Atos Medical Spot On-Support (SOS) is entering its sixth year of providing on-demand, virtual support for clinicians. You have access to one-on-one phone or live, interactive HIPAA-compliant video conferencing with the Atos Clinical Education Team instantly. From quick questions to managing more complex issues and adverse events, our clinical education team is available on-demand, just a phone call away.

NEW: Atos Medical Spot on Support is now available for both Laryngectomy and Tracheostomy support!

How to use SOS

Call the SOS line at 414-928-4999. You can call for on-demand access or leave a message to schedule a future SOS visit.
Option 1: Laryngectomy SOS
Option 2: Tracheostomy SOS
Option 3: Planned Access (scheduled session) for either Laryngectomy or Tracheostomy SOS.

We are here for you, whatever you need! To learn more about the Spot on Support program, watch the SOS video below.

Why use SOS?

Laryngectomy and tracheostomy management requires clinical knowledge and expertise. We know that clinical issues can range from straightforward to complex and challenging. Our Clinical Team has the depth of skills and knowledge to help you manage your patients' needs. It’s helpful to have a clinical call line to get answers quickly and efficiently. Let us be your thought partner in working towards a solution.

The surgical complexities of advanced laryngeal cancer result in many patients going to inpatient rehab, home care, or skilled nursing care centers after discharge from the hospital. There, laryngectomee or tracheostomy care may be more sporadic, with a need for our teams clinical support for the healthcare provider managing these patients.

For these reasons and more, Atos Medical developed Spot on Support. SOS is an on-demand, virtual support program to provide clinical support to healthcare providers in the US and Canada. Your team of Laryngectomy and Tracheostomy Clinical Education experts are here to provide clinical advice or information. Such as:

• Real-time assistance with you and your patient
• Help with an Atos Medical product
• Troubleshooting a particular issue
• Asking a clinical or product-related question
• SUPPORT!

Don't hesitate to reach out to the SOS line!

New to the program?

At Atos Medical, we are committed to helping healthcare professionals navigate and problem-solve surgical airways. This includes discussing voicing, breathing, swallowing or airway issues from simple to complex. This service is available to speech-language pathologists but also to nurses, respiratory therapists, physicians, and any healthcare provider treating surgical airways. Laryngectomy or Tracheostomy SOS support is available on weekdays between 8 am-6 pm Central Time, except on observed US or Atos holidays.

Atos Medical is committed to improving the quality of life for people who breathe through a stoma, with design solutions and technologies built on decades of experience and a deep understanding of our users

Don’t hesitate to reach out to the Atos Clinical Education Team. We are here for you when you need us.